Privacy Policy

Introduction

Callie Speech Therapy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

• Name and contact information (email, phone number)
• Patient information (age, medical history relevant to speech therapy)
• Insurance information
• Appointment scheduling preferences

Health Information

We collect health information necessary to provide speech therapy services, including:

• Speech and language evaluations
• Treatment plans and progress notes
• Relevant medical history
• Communication from healthcare providers

How We Use Your Information

We use the information we collect to:

• Provide and manage speech therapy services
• Schedule and confirm appointments
• Process insurance claims and payments
• Communicate with you about your care
• Comply with legal and regulatory requirements
• Improve our services and patient care

HIPAA Compliance

We are committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain physical, technical, and administrative safeguards to protect your Protected Health Information (PHI).

Information Sharing

We may share your information with:

• Healthcare providers involved in your care
• Insurance companies for billing purposes
• Legal authorities when required by law
• Service providers who assist us in operating our business (under strict confidentiality agreements)

We will never sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Employee training on data protection

Your Rights

You have the right to:

• Access your personal and health information
• Request corrections to your information
• Request restrictions on how we use your information
• Receive a copy of this privacy policy
• File a complaint if you believe your privacy rights have been violated

Children's Privacy

We provide services to children with parental consent. We collect information about child patients only as necessary to provide speech therapy services and always with appropriate parental or guardian authorization.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.