A journal from Callie

No. 73

The Practice

The work behind better care: original, deeply practical guides for speech, occupational, and physical therapists building stronger practices.

Related product pages: Scheduling, Billing, Organization, and the Callie Network.

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The documentation issue

SOAP

Session note

Relevant report

Caregiver reports carryover at home

Observable change

78% accuracy · minimal verbal cue

Clinical meaning

Self-monitoring is emerging

Next decision

Progress to conversational retell

Clinical operationsJuly 15, 20269 min read

SOAP Notes That Show Your Clinical Thinking

A practical guide to writing concise, defensible SOAP notes for speech, occupational, and physical therapy, with a reusable template and discipline-specific examples.

Read the guide

Therapy Modifiers, Explained by the Scenario That Triggers Them

A scenario-first map of the modifiers on therapy claims — GN, GO, GP, KX, CQ, CO, 59 and the X set, 95, 96, 97, and the ABN family — with the CMS rule behind each one.

Practice growthSep 4, 2026

Choose a Teletherapy Platform on Session Mechanics, Not the Demo

A session-first evaluation method for teletherapy platforms: treat the business associate agreement as a gate, test pediatric screen sharing and low-bandwidth behavior in a real trial, and make the scheduling integration prove itself before you sign.

Practice growthSep 4, 2026

The Five Hardest Front Desk Calls, Scripted

Copy-ready phone scripts for the five calls that decide how a therapy practice sounds: the new-patient inquiry, the cost question, the cancellation, the billing complaint, and the referral follow-up — plus the privacy ground rules that govern all of them.

Team & operationsSep 3, 2026

Burnout Is a Workflow Problem Before It's a Personal One

A practical reframe for therapist burnout: the operational drivers a practice controls — after-hours documentation, schedule density, and unclear ownership — plus a quarterly review to run against all three.

The Practice

Featured guide

SOAP Notes That Show Your Clinical Thinking

Therapy Modifiers, Explained by the Scenario That Triggers Them

Choose a Teletherapy Platform on Session Mechanics, Not the Demo

The Five Hardest Front Desk Calls, Scripted

Burnout Is a Workflow Problem Before It's a Personal One

Every guide

Therapy Modifiers, Explained by the Scenario That Triggers Them

Choose a Teletherapy Platform on Session Mechanics, Not the Demo

The Five Hardest Front Desk Calls, Scripted

Burnout Is a Workflow Problem Before It's a Personal One

Recertification: Catch the 90-Day Window Before It Closes

Build a Private-Pay Rate From Cost and Capacity, Not a Competitor’s Website

The Best Outcome Measure Is the One You Take Twice

Outsourced Billing or In-House: What You Are Actually Buying

Dose, Cue, Follow Up: Home Programs Adults Actually Do

The Ten SOPs a Small Therapy Practice Actually Needs

The Verification Call That Prevents the Surprise First Bill

From IEP to Insurance: Documentation for the School SLP Going Private

Profitable on Paper, Broke on Friday: Therapy Practice Cash Flow

Do AI-Assisted Notes Create Audit Risk? The Factual Answer

The Template Is Not the Problem. The Copy-Forward Is.

Why Families Stop Coming: Logistics, Money, or Belief

Intake Forms Where Every Field Earns Its Place

How to Read an EOB Before You Post the Payment

Onboarding a New Therapist Without Losing the First Month

HIPAA Compliance for a Small Practice: The Seven Artifacts That Prove It

The Goal Bank Is the Draft, Not the Goal

Referral Sources Keep Sending When You Close the Loop

The No-Show Fee Conversation: First Miss, Repeat, and Appeal

A Monthly Chart Audit That Fixes Templates, Not Therapists

An OT Evaluation Report That Sets Up the Whole Episode

Physical Therapy CPT Codes, Chosen by the Intervention You Documented

Appointment Reminder Texts and Emails Patients Actually Answer

The Five Facts Every Teletherapy Note Has to Capture

Callie vs SimplePractice: Which EHR Fits Your Therapy Practice?

Callie vs WebPT: Which Therapy EHR Fits Your Practice?

Callie vs Jane: Which EHR Fits a Therapy Practice?

Callie vs Fusion: A Therapy Practice Software Comparison

Callie vs TheraPlatform: A Therapy Practice EHR Comparison

Callie vs ClinicSource: A Therapy Practice EHR Comparison

Callie vs. TheraNest: A Discipline Fit Comparison

Callie vs TherapyNotes: Which EHR Fits Your Practice?

Callie vs Prompt: Which Therapy EHR Fits Your Practice?

Callie vs Raintree: Which Therapy Platform Fits Your Practice?

Callie vs Ambiki: Which Therapy Platform Fits Your Practice?

Callie vs Practice Perfect: A Therapy Practice Comparison

A Practice Website With One Job: Turning Referrals Into Visits

Six Numbers That Run a Therapy Practice — and What Each One Decides

The Authorization Queue: Catch the Lapse Before the Visit Happens

Where Your Documentation Hours Actually Go: A One-Week Audit

Discharge Summaries for the Three Ways Therapy Actually Ends

Build a Caseload Week That Does Not Collapse by Thursday

Private Pay or Insurance: Run the Numbers Before You Pick a Side

Daily Note, Progress Report, or Recert: Which Is Due?

Build Your Practice Software Scorecard From Your Own Bottlenecks

A Clinical Fellowship Supervision Plan That Survives a Full Caseload

OT CPT Codes, Chosen by What You Were Actually Doing

The Review Pass That Makes an AI-Drafted Note Yours

Explaining the Plan of Care So Families Actually Decide

Run the Waitlist Like a Pipeline, Not a Parking Lot

Insurance Credentialing, Sequenced So the Slow Clocks Run Together

Medical Necessity: The Same Session, Written Two Ways

Switching Therapy EHRs Without Losing a Month: The Migration Runbook

The Complete Superbill: Every Field a Health Plan Checks

Three Parent Updates That Keep Families in Treatment

Hiring Your First Therapist: The Math, the Classification Call, and the Credentialing Clock

Starting a Speech Therapy Private Practice: The First 90 Days in Dependency Order

What to Ask Before an AI Scribe Hears a Session

Choose Your Speech Therapy EHR by Testing It Against Your Week

A Cancellation Policy Patients Follow and Staff Can Enforce

The Medicare 8-Minute Rule: How Minutes Become Billable Units

The Progress Note That Justifies the Next Ten Visits

SOAP Notes That Show Your Clinical Thinking

A Better System for Fewer Therapy No‑Shows

Goals That Make the Next Session Obvious

An Intake That Earns the First 15 Minutes Back

A Claim Denial Is a Workflow, Not a Mystery

The Clinical Day Needs a Finish Line