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Your plan runs on paperwork.We build the AI that runs it.

Callie builds custom AI for health plans and health systems: notes for every call, and faxes that read and route themselves. Your team keeps every decision.

A pediatrician smiles at a baby on his mother’s lap during a checkup.
Member appealSample
UnsortedInbound fax
  1. Fax received
  2. Classified as an appealC
  3. Member and claim matchedC
  4. Routed to the appeals queueC
  5. Reply approvedY

Calls, faxes, and notes.Handled on your rules.

We start with the workflow that takes your staff the most hours. If yours is not on this list, we build that one.

  1. A member services agent in a headset smiles at her desk in a row of agents.

    Your staff talks. The note writes itself.

Proven in Texas clinics.Now built for health plans.

The notetaker and document intake run in production today. These are results from two clinics that use them.

A therapist counts on her fingers with a young boy during a session.

AI notetaker

An El Paso pediatric therapy clinic

90%
less time spent on documentation
100%
of notes completed the same day, up from 50%
15%
of clinician time back in patient care
A front-office staff member works through her queue on a laptop at her desk.

Fax and document intake

A multi-location Texas therapy practice

1,000s
of pages a month classified and routed
Days
from referral to scheduled visit, down from weeks
90%
less front-office time sorting faxes

A few minutes a call.Thousands of hours a year.

Pick a team, then set its numbers. We show the math, so you can check it.

People who take the calls or read the documents

For one person, in an average week

Time on notes, sorting, and lookups

40 staff × 60 a week × 5 min × 48 weeks ÷ 60 = 9,600 hours
Full-time is 1,920 hours a year. An estimate from your inputs, not a promise.

Staff hours back each year

9,600

5 full-time staff200 hours each week

One person’s week

5 of 40 hours back

The AI does the reading. Your team does the deciding.

We sign a Business Associate Agreement before we touch member data. Callie runs on HIPAA-compliant infrastructure.

Callie

Your team

Reads every request, fax, and attachment

Sets the criteria and the rules

Matches notes to your medical policy

Reviews the summary

Asks providers for missing records

Approves, denies, or asks for more

Logs each step for your audit trail

Signs off on every decision

Start with a 30-minute call.On the systems you already run.

You see results on the first workflow before you commit to the next one.

  1. Step 1

    Discovery

    We meet each interested team for 30 minutes and map its workflows and volumes.

  2. Step 2

    Prioritize

    Together we pick one or two workflows with clear, measurable impact.

  3. Step 3

    Pilot

    We go live under a signed BAA, against success metrics we agree on up front.

  4. Step 4

    Scale

    We expand to more teams and programs, with a monthly report on volume, turnaround, and accuracy.

Connects over the formats your plan already exchanges. Need a new feed? We build it.

  • X12 834
  • X12 270 / 271
  • X12 278
  • X12 837
  • X12 835
  • HL7 FHIR R4
  • SFTP batch files
  • SAML single sign-on
A nurse in green scrubs sits with a young girl, who looks up at her.

See what Callie can take off your teams’ plates.

Tell us where your staff spends the most hours. In 30 minutes, we map it with you.

Run a therapy practice? Callie runs notes, scheduling, and billing